Privacy Policy
Last updated: September 2026
BLC Group collects information that you voluntarily provide through website forms, email, telephone, booking tools and client systems, as well as limited technical information used to operate and secure the website.
How we use information
Information may be used to respond to inquiries, deliver requested services, administer client relationships, schedule appointments, process payments through third-party providers, improve the website, maintain security and meet legal or regulatory obligations.
Service providers
We may use technology providers for hosting, scheduling, payments, communications, analytics and client-management functions. These providers process information under their own terms and privacy practices.
Sensitive information
Do not send sensitive tax documents, SINs, banking information or confidential financial records through the public website contact form. Existing clients should use the secure Client Portal.
Communications
Where you consent to SMS or WhatsApp replies, BLC may use those channels to respond to your inquiry. Promotional electronic messages are handled separately and are subject to applicable consent and unsubscribe requirements.
Cookies and analytics
The website may use necessary cookies and, where enabled, analytics or similar technologies to understand website use, improve performance and maintain security. Third-party tools may set their own cookies subject to their privacy practices.
Retention and safeguards
We retain personal information only as long as reasonably required for the purpose for which it was collected, to provide services, maintain business records, resolve disputes and meet legal or regulatory requirements. We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information.
Access, correction and questions
You may contact BLC Group to ask about personal information we hold about you, request a correction where appropriate, withdraw consent where applicable, or raise a privacy concern. Contact info@blcgroup.ca.